RED HAT
RedHat Certificate of Expertise in Troobleshooting And Diagnostics
The Red Hat Enterprise Linux Diagnostics and Troubleshooting (RH342) course is meant for system administrators to provide them essential knowledge of various tools and techniques required to diagnose, troubleshoot and fix RHEL issues successfully. Participants will get hands-on experience to find and troubleshoot common issues on various subsystems.
An IT professional who is a Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting has demonstrated the skills, knowledge, and abilities needed to diagnose and correct common issues that affect Red Hat® Enterprise Linux® systems.
Prove your skills and knowledge
An IT professional who is a Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting is capable of performing the following tasks:
- Understanding and employing general methods for troubleshooting
- Diagnosing and troubleshooting system start up issues
- Diagnosing and troubleshooting file system issues
- Resolving package management issues
- Troubleshooting and fixing network connectivity issues
- Diagnosing application issues
- Identifying and fixing authentication issues
- Gathering information to aid third party investigation of issues
Contents:
1. Introduction to troubleshooting
Describe a generalized strategy for troubleshooting.
2. Take proactive steps to prevent small issues
Prevent small issues from becoming large problems by employing proactive system administration
techniques.
3. Troubleshoot boot issues
- Identify and resolve issues that can affect a system’s ability to boot.
- Identify hardware issues
- Identify hardware problems that can affect a system’s ability to operate.
4. Troubleshoot storage issues
Identify and fix issues related to storage.
5. Troubleshoot RPM issues
Identify and fix problems in, and using, the package management subsystem.
6. Troubleshoot network issues
Identify and resolve network connectivity issues.
7. Troubleshoot application issues
- Debug application issues.
- Deal with security issues
- Identify and fix issues related to security subsystems.
8. Troubleshoot kernel issues
Identify kernel issues and assist Red Hat Support in resolving kernel issues

Classroom Training
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Online Training Class
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Corporate Training
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